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Crisis Services

988 Suicide & Crisis Lifeline 

We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States. 

Call or chat:

Call 988

Iowa Warm Line

Serving: Benton, Bremer, Buchanan, Delaware, Dubuque, Iowa, Johnson, Jones, and Linn Counties

Available 24 hours per day
Call Toll Free: 1-844-775-9276

The warm line is a peer run, telephone based, non-crisis, confidential, listening line for anyone struggling with mental health or substance abuse issues. The Warm Line is staffed by people who have been through a similar journey and are in recovery themselves.


From support groups and education to outreach and advocacy, NAMI IOWA works to provide the tools needed by friends, families and persons with mental illness of all ages.

Your Life Iowa

If you or a loved one are facing a problem with alcohol, drugs, gambling, mental health or suicidal thoughts, you’re not alone. That is why the Iowa Department of Public Health has created so Iowans can chat live, text, or call  and get reliable information and treatment options, and find nearby help.

Live Chat:

Mental Health & Disability Services

East Central Region – Mental Health & Disability Services

The East Central Region (ECR) is a partnership between 9 counties to provide better mental health and disability services to individuals in eastern Iowa. The region serves the counties of Benton, Bremer, Buchanan, Delaware, Dubuque, Iowa, Johnson, Jones and Linn.

County Social Services – Mental Health & Disability Services

County Social Services provides financial support for mental health and disability services programs to individuals in North Central and Northeastern Iowa. The CSS Region serves the counties of Allamakee, Black Hawk, Butler, Cerro Gordo, Clayton, Chickasaw, Emmet, Fayette, Floyd, Grundy, Hancock, Howard, Humboldt, Mitchell, Pocahontas, Tama, Webster, Winnebago, Worth, Winneshiek, & Wright Counties.

Pathways – Integrated Health Services

Care Coordination for Medicaid-eligible persons with serious mental illness residing in Bremer, Butler, Chickasaw, Black Hawk, Grundy County.

Assistance Programs

Northeast Iowa Community Action

Northeast Iowa Community Action Corporation (NEICAC) serves low-income individuals and families in the counties of: Allamakee, Bremer, Chickasaw, Clayton, Fayette, Howard and Winneshiek in northeast Iowa.

NEICAC operates a large variety of programs through its seven county service area. Some, but not all, of these programs are: Early Childhood Education (Head Start & Early Head Start), Housing, Family Services, EARL Public Transit, and Energy Assistance.

North Iowa Community Action Organization

North Iowa Community Action Organization serves Butler, Cerro Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, and Worth in northern Iowa.

Operation Threshold

Operation Threshold serves Black Hawk, Buchanan, and Grundy in northeast Iowa. Various assistance programs for individuals and families.

Iowa Northland Regional Housing Authority

Iowa Northland Regional Housing Authority provides housing assistance to low income residents through the management of the Housing Choice Voucher Program – Section 8. This program is income based and the eligibility guidelines are set by HUD. 

Waverly Office (319) 483-5079

Waverly-Shell Rock Area United Way

The Waverly-Shell Rock Area United Way improves lives and strengthens the education, income & health of our communities by securing funds and promoting services for those in need Serves Bremer and Eastern Butler County.


Regional Transit (RTC)

The Iowa Northland Regional Transit Commission (RTC) provides transit services within the INRCOG region. All services are open to the general public, including persons with disabilities. In addition to providing transit, RTC is responsible for coordinating transportation in the region.

Non-Emergency Medical Transportation (NEMT)

Iowa Medicaid members and clients with Medicaid Waiver benefits may qualify for non-emergency medical and/or Waiver-approved transportation for non-emergency medical appointments.


Iowa Total Care-1-833-404-1061

Employment Resources

Iowa Vocational Rehabilitation Services

Iowa VR is an employment program for individuals who experience a disability. Find your local office on their website.

Iowa Works Center

Serving Black Hawk, Bremer, Buchanan, Butler and Grundy counties. IowaWORKS Centers located throughout the state provide services for individuals and businesses such as career exploration, labor market information, and job fairs.

Other Resources

Brain Injury Alliance of Iowa

The mission of the Brain Injury Alliance of Iowa is to create a better future through brain injury prevention, advocacy, education, research, and support.

Autism Society of Iowa

Provides advocacy, support and information to individuals with Autism Spectrum Disorders, their families, professionals, and communities throughout the state of Iowa.

Iowa Developmental Disabilities (DD) Council

Creating change with and for persons with developmental disabilities so they can live, work, learn and play in the community of their choosing.

Iowa Legal Aid

Iowa Legal Aid provides free civil legal aid to low-income Iowans in all 99 counties, through 10 regional offices.

Disability Rights IOWA

Disability Rights IOWA aims to defend and promote the human and legal rights of Iowans who have disabilities and mental illness.

Center for Medicaid & Medicare Services 

The Centers for Medicare & Medicaid Services, CMS, is part of the Department of Health and Human Services (HHS). 

NAMI – Black Hawk County

NAMI Black Hawk County is a local affiliate of the National Alliance on Mental Illness. (also serving Bremer County) NAMI is a grassroots, self-help organization promoting advocacy, education, and mutual support. It is dedicated to improving the lives of people who have mental illness, their families, partners, caregivers, and friends.